TRI-AD is here to help our clients and participants through this unprecedented COVID-19 pandemic. We are doing our part to help slow the spread of the coronavirus. Effective Tuesday, March 17, 2020, we implemented the portion of our Business Continuation Plan that requires all TRI-AD Associates to work from home. Our team is continuously monitoring legislative changes and public health announcements to keep our clients well-informed so they may best navigate the complexities of the Coronavirus Pandemic now and in the future.
We are prepared to do everything we can to partner with our clients through these difficult times and welcome your thoughts, feedback or other ideas on how we can potentially assist you. Here are a few ways that TRI-AD is working with our clients and is prepared to assist:
While it is unclear at this time if government subsidized COBRA will be made available (like ARRA in 2009), TRI-AD stands ready to support you and your employees in a caring, helpful and empathetic manner if reductions in force are unavoidable. TRI-AD is adept at managing any type of subsidy that an employer may wish to provide, and our call center representatives are trained and prepared to guide your impacted employees.
For employers that are anticipating leaves, furloughs, or a short-term reduction in staff without terminations, TRI-AD offers Direct Billing services. With this service, TRI-AD can invoice employees who wish to continue their group benefits but are not receiving a paycheck to take deductions. Like COBRA, the invoice can be for the full premium amount, the equivalent of what the payroll deduction would have been, or a different defined amount.
As you may know, TRI-AD supports many different types of Reimbursement plans, pre-tax and post-tax. Post-tax plans allow for a great deal of flexibility in plan design and structure. We can offer a debit card that enables employers to offer targeted financial support for their employees in the form of a convenient, pre-funded debit card. It gives employers a highly flexible and configurable way to provide financial aid to their employees. Unlike cash or gift cards, employers control how the dollars can be spent, preserve unspent dollars, and gain access to real-time insights into employee spending trends – with a turnkey program that doesn’t add work for already-stretched internal resources. If you prefer a non-debit card solution, or one that is more focused on specific expenses, we are positioned to assist you with that, as well.
Accessing your Benefits
TRI-AD is committed to ensuring access to benefits and providing exceptional service. Stay connected through:
- 24/7 online access to your account through the online portal
- 24/7 with our mobile apps
- TRI-AD’s Participant Services Center
TRI-AD and our Associates’ suggestions or recommendations shall not constitute legal advice. No content on our website can be construed as tax or legal advice and TRI-AD may not be considered your legal counsel or tax advisor. Clients are encouraged to consult with their tax advisor and/or attorney to determine their legal rights, responsibilities, and liabilities. This includes the interpretation of any statute or regulation, federal, state or local; and/or its application to the clients’ business activities.