Mobile App Users: We have released an upgrade to the Benefits by TRI-AD mobile app. If your apps are not set to update automatically, you should manually update the app in order to continue to be able to access your account through the app. Users who do not update the app may be told their login credentials do not work.
If you make payments not specified on your contract (e.g., late payment fees, an extra amount to pay off the total early), your claim may be denied. Call TRI-AD for further guidance on obtaining the right supporting documentation for your orthodontia claims or click here for a summary of orthodontia reimbursement in your FSA.
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